Service Tech (Ivan) was fast friendly and nice. What more could your ask for! Give this guy a raise!!! I will always take my car here.
All work was done As Agreed. Satisfied with results. Only improvement = having to pay for a rental car. Why? Car was required to be left overnight. With almost $800 worth of work, one would think a better alternative could be had..
We had an amazing experience when looking for a new car. From the moment we walked in, Richard was patient, informative about new vs used vs lease and honest. He did not make us feel pressured. We ended up buying a new car through him/Toyota O’Brien and while waiting received great and constant communication. Once the car was in, it was better than we were expecting and beautiful. The paperwork process was smooth and quick for a dealership. Once again we weren’t pressured to add additional items (GAP coverage, extra warranty, etc). Went above and beyond to ...
My second time there and just like the first fast great job and to the point.
I brought my car in from a call in appointment. The service was fast, efficient, and fair. That’s all I can expect from any business.
I came in In the morning. No service appointment and they seemed relatively busy. Even with no appointment, they were kind and courteous! They even had me back on the road within an hour. 5 stars OBrien Toyota! I’ll be coming back for service and definitely to buy my next car from here!
I was fine with the oil change they did. But they also replaced my cabin filter & charged $47 to do that. Suggested replacing break pads for $720. Way too high. I declined that.
This is our first time buying at this dealership and it was a smooth process from beginning to closing the deal. Scotty was very helpful in organizing and arranging everything needed to complete the deal . We bought a used Mazda CX-5 and will definitely deal with Scotty and this dealership again when the time comes to buy another vehicle. Highly recommended!!👍👍 Oscar & Shiony
The staff is very friendly and accommodating. They have great communication with you. They do a great job serving our car.
Wes was absolutely fantastic. He got my new Sienna with all my necessary features when no other dealership could.
The staff is great across the board and the service was right on track and reasonably priced
Scotty helped me buy my new car and he was great! He was straight forward and didn’t ever try to upsell me. It was a good experience overall and I recommend this dealership.
This is the second time I have purchased a vehicle from Toyota O’Brein. This time I worked with Rich. Much of the communication was via text and was efficient and seamless. When I went in to pick up the vehicle it was quick and easy!
Worked a deal online with Micheal Raney! Got everything done over text and just had to go sign and pick it up! Easy to work with and completely satisfied!!
I highly recommend the O'Brien Toyota service department. We have owned many Toyota's for decades and prefer to use Toyota dealership service departments. We drive past other closer Toyota dealerships to go to O'Brien Toyota for service due to their professional attitude to the customer. The service recommendations are clearly explained and always seem reasonable. We've never felt undue pressure for a service recommendation that seemed questionable or unneeded to us. Great job by xxxx & the whole service department!