Had an incident on a highway and I visited O'Brien for an inspection. They were understanding and helped quickly. It turned out there was no damage.
Fantastic customer service overall! Will definitely be returning to Obrien for all future service. Quick response and easy to get ahold of. I’ve never had a dealership that has been so great to work with.
Found a bulge on a tire at mid afternoon on Friday. OBrien replaced tire right away, so I was ready for the weekend. I always get good service here.
We were initially hesitant to buy a used Nissan Leaf here since this is a Toyota dealership and it's our first electric car, but we were so impressed with the professionalism and customer service at this dealership that we bought the car. Josh Warner was extremely accommodating, knowledgeable, and attentive and managed the process well, satisfied with the price, paperwork was done efficiently, car was spotless, so far very happy with our purchase. Highly recommend this dealership.
We are very happy with our purchase from trevor spears and tim duggan .they turned a bad day into an awsome day. We shopped in ohio service was awful , i had pruchased from obrien many year ago and was very pleased, so we left ohio saturday afternoon and drove to indy and drove home in our new purchase. Obrien will always be our vechile purchasing place. Thsnk you folks at obrien for a pleasant experience.
I brought in my 05 Tundra for an oil change and tire rotation. The entire process was seamless and quick! I barely finished my complimentary coffee before my service was completed. I drove nearly an hour to do this because I wanted to use the same location where I bought the vehicle, and I'll definitely use them every time.
Salesman,Justin Crenshaw, exhibited great vehicle knowledge and initiative from the time he picked up the first phone call, closed the deal, and ran me through the vehicles operation. Keith in Finance was also helpful. Highly recommend.
O’Brien Toyota always does a great job! We’ve worked with Mike Ramon for years and he’s one of the best. I recommend O’Brien to all my friends.
Great service and quality work! Explained car issues well and allowed options to fit repair options into current budget. Very nice facility and clean accommodations.
Really nice staff, clean facilities. Even during COVID the car buying process was smooth. Would go back again in the future. Fair dealing for a dealership.
Outstanding customer service, professional and courteous. Complete confidence with this dealership. Purchased vehicle new. Did not have choice color on lot, but was found the following day. Fantastic turn around time! Highly recommend this dealership.
I switched to O’Brien because the dealership I had used for the last five years has gone downhill in that they rarely answer the phone
I recently bought a new 2020 Rav 4 and was extremely impressed with O’Brien and their associate Trevor. They gave me an excellent deal that I’d be foolish to walk away from. I had bought from other dealerships before (Ray Skillman) who were fine to work with, but the sales team always seemed to “bro-ie.” The group of folks at O’Brien we’re just friendly and down to earth and didn’t seem as if they had some kind of agenda just to make a sale. Nicely done!
Great experience, Tyler was tireless in his efforts to find a car I would be happy with and he did it. Experience was quick and I found just what I was looking for.
O’Brien Toyota was responsive and accommodating from the first contact. I felt that they provided an honest price and shopped for the best financing available.
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