Customer Testimonials
Dale was great! He’s so friendly and professional. Would recommend O’Brien Toyota to anyone. Excellent customer service.
We were looking for a used Highlander and OBrien had several to choose from. Peggy decided on a very clean 2016 with good miles. We are happy with the price and the paperwork process was fast and painless. Easy place to buy a car for sure.
I recently bought a new 2020 Rav 4 and was extremely impressed with O’Brien and their associate Trevor. They gave me an excellent deal that I’d be foolish to walk away from. I had bought from other dealerships before (Ray Skillman) who were fine to work with, but the sales team always seemed to “bro-ie.” The group of folks at O’Brien we’re just friendly and down to earth and didn’t seem as if they had some kind of agenda just to make a sale. Nicely done!
All of our interactions with O'Brien have been amazing. They make buying a vehicle enjoyable and truly treat you like family. Both service and sales staff are always friendly and down to earth; you can tell they take pride in their dealership. I feel like O'Brien Toyota always goes above and beyond for our family and continues to earn our business. I would highly recommend their sales (Patrick Bartell is amazing) and their service.
I was not pleased with my scheduled maintenance service. I’m not sure they even rotated my tires because the back tires seem to have the most tread. I would think a rotation would put those in front, since most wear is on front tires. Anyway, I can’t prove that and I forgot to mark the tires so I would know. They did seem to check tire pressure because two caps are missing. Looks like they failed to put them back on. Also, they said I needed new tires. That is just not true. There is some wear but still lots of tread for at least another year. They said I need brake pads and again, I have some good wear. I will be having another company look at them for second opinion but I only have 31,500 miles and I’ve already been told by a mechanic friend he would not recommend replacement. Very disappointing and I will be finding an honest new service place. People take women to be naive. It is not worth driving back for my tire stem caps, I’ll have to buy new ones. Thanks Toyota, I gave you a chance....
I was greeted at the front door and I told my salesman what I wanted and he came up with a great alternative. I was looking for a used Toyota RAV4 and he ended up selling me a Honda CRV which I absolutely love. I told him my son worked for Tom OBrian Chrysler and that my son was a service advisor there. My salesman told his manager that and I got a family/ friends discount which didn’t hurt my feelings any. I know for a fact that if I ever decide to buy anything else, new or used that will be the first place I go. Big thank you to the manager and my salesman Lionel.
Have always had excellent service here. Highly recommend.
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