Scotty helped me buy my new car and he was great! He was straight forward and didn’t ever try to upsell me. It was a good experience overall and I recommend this dealership.
This is the second time I have purchased a vehicle from Toyota O’Brein. This time I worked with Rich. Much of the communication was via text and was efficient and seamless. When I went in to pick up the vehicle it was quick and easy!
Worked a deal online with Micheal Raney! Got everything done over text and just had to go sign and pick it up! Easy to work with and completely satisfied!!
I highly recommend the O'Brien Toyota service department. We have owned many Toyota's for decades and prefer to use Toyota dealership service departments. We drive past other closer Toyota dealerships to go to O'Brien Toyota for service due to their professional attitude to the customer. The service recommendations are clearly explained and always seem reasonable. We've never felt undue pressure for a service recommendation that seemed questionable or unneeded to us. Great job by xxxx & the whole service department!
Had an incident on a highway and I visited O'Brien for an inspection. They were understanding and helped quickly. It turned out there was no damage.
Fantastic customer service overall! Will definitely be returning to Obrien for all future service. Quick response and easy to get ahold of. I’ve never had a dealership that has been so great to work with.
Found a bulge on a tire at mid afternoon on Friday. OBrien replaced tire right away, so I was ready for the weekend. I always get good service here.
We were initially hesitant to buy a used Nissan Leaf here since this is a Toyota dealership and it's our first electric car, but we were so impressed with the professionalism and customer service at this dealership that we bought the car. Josh Warner was extremely accommodating, knowledgeable, and attentive and managed the process well, satisfied with the price, paperwork was done efficiently, car was spotless, so far very happy with our purchase. Highly recommend this dealership.
We are very happy with our purchase from trevor spears and tim duggan .they turned a bad day into an awsome day. We shopped in ohio service was awful , i had pruchased from obrien many year ago and was very pleased, so we left ohio saturday afternoon and drove to indy and drove home in our new purchase. Obrien will always be our vechile purchasing place. Thsnk you folks at obrien for a pleasant experience.
I brought in my 05 Tundra for an oil change and tire rotation. The entire process was seamless and quick! I barely finished my complimentary coffee before my service was completed. I drove nearly an hour to do this because I wanted to use the same location where I bought the vehicle, and I'll definitely use them every time.
Salesman,Justin Crenshaw, exhibited great vehicle knowledge and initiative from the time he picked up the first phone call, closed the deal, and ran me through the vehicles operation. Keith in Finance was also helpful. Highly recommend.
O’Brien Toyota always does a great job! We’ve worked with Mike Ramon for years and he’s one of the best. I recommend O’Brien to all my friends.
Great service and quality work! Explained car issues well and allowed options to fit repair options into current budget. Very nice facility and clean accommodations.
Really nice staff, clean facilities. Even during COVID the car buying process was smooth. Would go back again in the future. Fair dealing for a dealership.
Outstanding customer service, professional and courteous. Complete confidence with this dealership. Purchased vehicle new. Did not have choice color on lot, but was found the following day. Fantastic turn around time! Highly recommend this dealership.
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