Customer Testimonials

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Cars Jun 13, 2021

We were initially hesitant to buy a used Nissan Leaf here since this is a Toyota dealership and it's our first electric car, but we were so impressed with the professionalism and customer service at this dealership that we bought the car. Josh Warner was extremely accommodating, knowledgeable, and attentive and managed the process well, satisfied with the price, paperwork was done efficiently, car was spotless, so far very happy with our purchase. Highly recommend this dealership.

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Cars Feb 24, 2021

We are very happy with our purchase from trevor spears and tim duggan .they turned a bad day into an awsome day. We shopped in ohio service was awful , i had pruchased from obrien many year ago and was very pleased, so we left ohio saturday afternoon and drove to indy and drove home in our new purchase. Obrien will always be our vechile purchasing place. Thsnk you folks at obrien for a pleasant experience.

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Cars Feb 14, 2021

I brought in my 05 Tundra for an oil change and tire rotation. The entire process was seamless and quick! I barely finished my complimentary coffee before my service was completed. I drove nearly an hour to do this because I wanted to use the same location where I bought the vehicle, and I'll definitely use them every time.

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Cars Jan 22, 2021

Salesman,Justin Crenshaw, exhibited great vehicle knowledge and initiative from the time he picked up the first phone call, closed the deal, and ran me through the vehicles operation. Keith in Finance was also helpful. Highly recommend.

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Cars Jan 8, 2021

O’Brien Toyota always does a great job! We’ve worked with Mike Ramon for years and he’s one of the best. I recommend O’Brien to all my friends.

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Cars Sep 11, 2020

Great service and quality work! Explained car issues well and allowed options to fit repair options into current budget. Very nice facility and clean accommodations.

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Cars May 13, 2020

Really nice staff, clean facilities. Even during COVID the car buying process was smooth. Would go back again in the future. Fair dealing for a dealership.

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Cars Apr 20, 2020

Outstanding customer service, professional and courteous. Complete confidence with this dealership. Purchased vehicle new. Did not have choice color on lot, but was found the following day. Fantastic turn around time! Highly recommend this dealership.

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Cars Mar 13, 2020

I switched to O’Brien because the dealership I had used for the last five years has gone downhill in that they rarely answer the phone

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Cars Jan 14, 2020

I recently bought a new 2020 Rav 4 and was extremely impressed with O’Brien and their associate Trevor. They gave me an excellent deal that I’d be foolish to walk away from. I had bought from other dealerships before (Ray Skillman) who were fine to work with, but the sales team always seemed to “bro-ie.” The group of folks at O’Brien we’re just friendly and down to earth and didn’t seem as if they had some kind of agenda just to make a sale. Nicely done!

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Cars Jan 5, 2020

Great experience, Tyler was tireless in his efforts to find a car I would be happy with and he did it. Experience was quick and I found just what I was looking for.

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Cars Dec 29, 2019

O’Brien Toyota was responsive and accommodating from the first contact. I felt that they provided an honest price and shopped for the best financing available.

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Cars Nov 1, 2019

The lease on my 2017 Corolla SE was nearing it’s end, and Dale Schmaltz reached out to me to go over my options. I met with him last Friday and test drove a 2019 Corolla XSE hatchback, and a 2020 Corolla SE sedan to see which I preferred. Both drove great, but the lack of rear leg room in the hatchback made my decision easier to go with the sedan instead. He went over my options with me, and at the end I decided to get an SE sedan, fully loaded in either the Celestite Gray, Classic Silver Metallic or Black Sand ...

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Cars Oct 31, 2019

Patrick was amazing. He gave me all my options and between him and the finance team I got the vehicle I wanted really wanted. Patrick was very detailed in explaining everything. I previously had a Toyota that I had no idea what half the buttons actually did but when I got my new Toyota Patrick explained every button, features of the vehicle, helped me program everything before I left and even when over questions others have had and explained it to me. O'Brien Toyota employees and owners went above and beyond to help me. It was such a great ...

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Cars Oct 23, 2019

Tammy was my service person. She has very good customer service skills. This is one of my favorite dealers to go to for everything having to do with my car. I always recommend them to other people. I bought my present car from O'Brien Toyota and will probably buy my next one there if I can get a good deal.


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